1. Introduction
Collector Loans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized lending platform (the "Service").
By using Collector Loans, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access or use the Service.
2. Information We Collect
2.1 Information You Provide
- Wallet Address: Your Solana public wallet address when you connect to the Service.
- Transaction Data: Records of deposits, borrows, and repayments made through the Service.
2.2 Automatically Collected Information
- Device Information: Browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent, interaction patterns.
- IP Address: Collected for security and fraud prevention purposes.
2.3 Blockchain Data
Transactions on the Solana blockchain are public by nature. We do not control and are not responsible for the public availability of your transaction data on the blockchain.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process lending transactions and manage collateral.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations and regulatory requirements.
- Communicate with you about updates, security alerts, and support.
- Analyze usage patterns to improve user experience.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide the Service you requested.
- Legitimate Interests: Security, fraud prevention, and service improvement.
- Consent: For analytics cookies and optional data processing, which you can withdraw at any time.
- Legal Obligation: Compliance with applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Infrastructure providers, analytics services, and security tools that help us operate the Service.
- Legal Requirements: When required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of Collector Loans, our users, or the public.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records on the blockchain are permanent and outside our control.
7. Your Rights (GDPR / RGPD)
If you are in the EEA, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request restriction of processing in certain circumstances.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at privacy@collectorloan.io. We will respond within 30 days.
8. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
9. Cookies and Tracking
We use the following types of cookies:
- Essential Cookies: Required for the Service to function (session management, security). These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use the Service. These are only set with your consent.
You can manage cookie preferences through the cookie banner or your browser settings. For more information, see our cookie banner on first visit.
10. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.
11. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights:
- Email: privacy@collectorloan.io
- Data Protection Officer: dpo@collectorloan.io